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Healthcare · Orders and prescriptions

EVERY ORDER WITH AN OWNER.

Medical orders and prescriptions with a validity date, documents and an owner, so none expires unmanaged.

SITUATIONS YOU ALREADY KNOW.

What happens today

A medical order or a prescription is valid for a limited time. The problem appears when nobody knows whose job it is to manage it before it expires.

Orders through several channels

They arrive on paper, by email or from the clinical system, and there is no single place to see them all.

Steps that depend on one person

Only one person knows how to process a certain type of order, and their absence stalls the process.

Documentation that is hard to gather

Medical records, authorizations and results sit in different departments, and gathering them takes time.

Expiry dates without warning

The expiry is discovered when the patient comes back, and the process has to start again.

ProcessIllustrative example

Managing a medical order

Order or prescription issuedClinical area
Completed
Registered and assignedAdmissions
Completed
Documents and authorization gatheredAuthorizations
In progress
Appointment or delivery scheduledScheduling
Pending
Service provided or prescription deliveredClinical area
Pending
Closure recordedAdmissions
Pending

EACH ORDER, ONE PERSON.

The process in ORBITS

In ORBITS, each medical order or prescription is a case: it is registered, assigned to a person and moves through its stages until it is closed, with its validity date and history in view.

01

Clear assignment

Each order has an owner and a stage, even when someone is out.

02

Validity and documents together

The expiry date and the documents for each order are in the same place.

03

Follow-up with context

Whoever is caring for the patient checks what stage each order is in, not just whether it exists.

How long each document is valid is set by the applicable regulation. In ORBITS it is recorded as the deadline for each order, according to what we agree with you.

TODAY AND WITH ORBITS.

Before and after

The same order, before and after putting it in order.

Today
With ORBITS
An order that expires unmanaged.
Each order is assigned to a person, with its validity date and documents in one place.
Orders arriving through different channels.
All are registered as cases and follow the same path.
Asking department by department where a prescription stands.
The stage of each order and its owner can be checked without asking.
Repeating the process because the document expired.
The history of each case shows what was done and when.

EACH TEAM SEES ITS OWN WORK.

Who takes part

Access is defined by role: each person sees the work that is theirs and the part of the case's path they need to know.

Clinical area

The orders and prescriptions it issues, with the status of each.

Admissions and scheduling

The assigned orders, with the documents and expiry date for each.

Authorizations

The requests it must process for each order, with their deadline.

Pharmacy

The prescriptions to be delivered and the validity of each.

Management

How many orders are at each stage, without asking for manual reports.

FOUR STEPS, ONE PROCESS.

How we start

We start with a single process, yours, just as it works today.

1

We review the process

You tell us how you manage orders and prescriptions today: through which channels they arrive, who registers them and who processes them.

2

We structure and configure

We define the tasks, stages and owners with you, and configure them in ORBITS.

3

We run it with your team

Your team works with clear tasks and a guide for each one.

4

We follow the path

You check the status of each case, and we adjust the configuration if the process calls for it.

THREE OTHER PROCESSES.

Other processes

ORBITS is configured process by process. You can start with one and add the others later.

Prior authorizations

Every request with its status, owner and deadline in view.

See the process

Patient referrals

Referrals that do not get lost between departments or between institutions.

See the process

Surgery scheduling

Prerequisites coordinated across all the departments involved.

See the process

LET US REVIEW YOUR PROCESS.

Book your demo

Schedule a conversation to review your processes and find out whether ORBITS fits what you need.

  1. 01You tell us how the process works today.
  2. 02We show you ORBITS on a case similar to yours.
  3. 03Together we decide whether it makes sense to move forward.
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