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Privacy Policy

Last Updated: 2026

At Axioma Labs, technical precision, honesty, empathy, and reliability are the core values that guide our technological solutions[cite: 83, 87, 91, 94]. This Privacy Policy details how we collect, process, secure, and safeguard information through our enterprise-grade management and infrastructure optimization platform, aligned with our mission to transform operational complexity into clear, scalable, and reliable systems[cite: 76, 114]. We understand your operation, convert it into software, and give you back control[cite: 6, 285].

1. Data Processing Roles (B2B Environment)

Axioma Labs operates strictly within a business-to-business (B2B) corporate framework[cite: 102]. Under applicable data protection and privacy regulations, the respective operational roles are defined as follows:

  • The Client (You): Acts exclusively as the Data Controller for all operational information, corporate records, diagnostic data, and specialized design files uploaded, indexed, or processed through the system.
  • Axioma Labs: Acts strictly as the Data Processor. We do not claim ownership of, nor do we exploit, commercialize, or distribute any operational or clinical data managed by the Client. Unlike traditional providers, Axioma Labs does not start from the code, but from your specific operational problem[cite: 115].

2. Information We Collect

Our platform captures only the baseline data indispensable to sustain operational continuity, maintain environment security, and fulfill technical support milestones:

  • Corporate Account Credentials: Usernames, corporate email addresses, and system roles provisioned by the Client’s system administrator for platform authentication.
  • Audit Trails and Technical Logs: System synchronization timestamps, authorized access IP addresses, and software event logs required to preserve infrastructure stability and performance auditing.
  • Transactional Information: All payment flows related to software licensing and specialized support contracts are processed securely via native integrations with globally regulated, encrypted payment gateways. Axioma Labs does not store credit card credentials or banking numbers on its servers.

3. Data Security and Cryptography

We build robust, stable systems grounded in clear data methodologies and logical frameworks[cite: 85, 86]. We implement enterprise-grade security structures to protect high-volume data streams:

  • SHA-256 Integrity and Encryption: All metadata transfers, session tokens, and internal platform communications are encrypted using SHA-256 cryptographic hash functions to prevent unauthorized tampering, data collision, or breach exploits.
  • Decentralized Storage Architecture (BYOS): The software implements an advanced data orchestration model where high-volume production files remain stored within the external corporate cloud environments selected and managed by the Client (such as enterprise Dropbox accounts). This ensures large asset files reside safely within the perimeter of your own certified storage networks.

4. Third-Party Data Transfer

Axioma Labs does not sell, lease, or distribute data networks to advertising brokers or information clearinghouses. Data is shared exclusively with critical infrastructure partners necessary to deliver our software services, such as high-availability relational database clusters and redundant application hosting servers.

5. Data Rights and Control

The Client retains structural control of their system settings at all times. Using native administrative tools or via our dedicated support channels, the Client can instantly de-provision users, restrict site-specific access privileges, or request the archiving of audit history in accordance with internal compliance and corporate data retention policies.

Terms and Conditions of Use

Last Updated: 2026

This document establishes the binding legal and commercial terms governing the access to and use of the management software platform developed by Axioma Labs S.A.S. (hereinafter, “Axioma Labs”). By contracting, deploying, or logging into our infrastructure, the utilizing corporate entity (hereinafter, “the Client”) fully accepts all clauses detailed below.

1. Object of Service and Licensing

Axioma Labs grants the Client a limited, non-exclusive, revocable, and non-transferable right to use its platform, structured under a transparent fixed-infrastructure commercial model detailed in the specific service contract:

  • Software License (Right of Use): A recurring platform access fee enabling centralized deployment across the designated sites and user accounts agreed upon in the service schedule.
  • Service Level Agreement (SLA): A mandatory technical support fee allocated to real-time infrastructure monitoring, proactive security updates, database tuning, and the preservation of long-term system continuity[cite: 95, 96].

2. External Storage Integration and High-Volume Workflows

Our technological solution functions as an orchestration layer designed to sync and coordinate high-volume file streams in real time via secure API interfaces with third-party cloud storage utilities.

  • Third-Party Subscription Responsibility: The Client is solely responsible for acquiring, funding, and maintaining active, valid business accounts with chosen external storage vendors (such as enterprise Dropbox networks).
  • Exemption from External Disruptions: Axioma Labs assumes no liability for data loss, file corruption, or synchronization latency caused directly by network outages, maintenance windows, or service degradation originating within the third-party storage infrastructure chosen by the Client.

3. Intellectual Property

All software architectures, source code, logical execution paths, interface layouts, automated synchronization algorithms, trademarks, logos, and isotypes associated with Axioma Labs remain the exclusive intellectual property of the company[cite: 188, 207]. It is strictly prohibited to reverse engineer, decompile, modify, translate, replicate, or attempt to extract the underlying software logic without express, prior written authorization from the technical directorate of Axioma Labs[cite: 219].

4. Continuity and Stability Warranties

True to our core value of reliability, we commit to keeping the software operating efficiently under documented stability targets[cite: 94, 95].

  • Maintenance Windows: Any planned structural optimizations to our core servers that might affect platform availability will be communicated with reasonable advance notice and executed outside standard high-demand operational hours.
  • Force Majeure: Axioma Labs is exempt from system uptime liabilities during disruptions caused by global internet tier failures, massive distributed denial-of-service (DDoS) attacks exceeding industrial defense thresholds, or localized power and telecommunication outages affecting the Client’s facilities.

5. Suspension and Offboarding Termination

Failure to meet license fees or SLA billing milestones entitles Axioma Labs to temporarily suspend platform access across the Client’s entire network. Upon contract expiration or mutual termination, Axioma Labs provides a contractually defined technical transition period allowing the Client to safely decouple storage environments and export historical operational metadata structures.

6. Governing Law and Dispute Resolution

Any dispute, controversy, or claim arising from the interpretation of these terms will be addressed in first instance through direct consultation, mutual empathy, and commercial honesty between executive representatives from both organizations[cite: 87, 92]. If an amicable settlement cannot be achieved, both parties agree to submit to the commercial laws and legal jurisdictions corresponding to the primary corporate city seat of Axioma Labs.